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We do not accept any returned product once you have signed for and removed your order from the drop location. You must address any problems with your order at the time of pick up. Please check all your orders carefully by going through your emailed receipt and ensure that you have collected all the items on your list. If something is damaged you must report it immediately. Once you leave the drop site with your CSA order, it is yours. If you get home and you find there is a problem with any of the product, please call us and notify us of the problem immediately. We will make it right for you.